Fresh Birmingham Bee Pollen
Our fresh bee pollen is local to Birmingham and is truly incredible. We sell our pollen in 4 oz and 8 oz containers which are a mixture of pollen from our local trees, grasses, and wildflowers. Every color of pollen granules is a different species of flower, creating a mosaic of colors from tan, yellow, orange, and even blues and purples.
We can ship pollen directly to you, but it is important to store it in the freezer once you receive it. Or pollen can be picked up from our store in Birmingham, Alabama.
Consuming local pollen is more beneficial to reducing plant allergies than eating honey alone. While eating pollen is very beneficial, a little goes a long way. A common serving of pollen is typically less than 1/2 teaspoon. It is wise to start by only eating a couple of grains and gradually increasing consumption as your body gets acclimated to the pollen.
Is our pollen organic? We aren't able to tell our bees which flowers to go to, so we can't say it is organic. But it is pretty much as fresh and natural as it gets without munching on the flowers themselves.
We harvest pollen from our own beehives, being sure to take only what the bees can afford to give up. Bees use pollen for raising their young, so it is important the bees have plenty available to them. We harvest pollen during the spring and a little bit in the fall, but our supply is very limited.
Our pollen is very fresh and is not dried, allowing the pollen to maintain its natural softness and powdery texture when eaten. Because we do not dry our pollen, it is not shelf-stable and must be kept frozen. The naturally high moisture content in pollen will cause it to spoil if stored at room temperature.
Our pollen is only available for local pickup from our store in Birmingham. One ounce of pollen is approximately 2 1/2 tbsp.
See our entire collection of Local Honey, Pollen, Beeswax and Candles.
To start a return, visit our return portal here.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. The order will also need to have been placed through our retail store or through www.foxhoundbeecompany.com
Damages and issues
Please inspect your order upon reception and contact us within 7 days if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items, clearance items, food, or gift cards.
Exchanges
For exchanges, we are happy to receive products back in new, unused condition, and we can exchange them. Products are inspected upon return prior to shipping out the exchanged item. Products received in new condition and exchanged for store credit or another item are not charged the 3% restocking fee.
For returns, it is always helpful to leave a short note with the return for staff so they can easily follow up on where the return came from, the product you want to exchange it for, or the reason for the return.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded using your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund, too.
When a return is issued, it is subject to a 3% restocking fee based on the credit card fees charged to us during the initial payment. We charge this fee and do not refund it when we issue customer refunds. This 3% restocking fee covers the credit card expense. The restocking fee is charged to all returns unless the return is due to an error by us.
You can avoid the restocking fee by getting a refund in the form of store credit.
Unauthorized returns or products returned used or in an unsellable condition can either be sent back at the customer's expense, accepted with a restocking fee up to 90% at our discretion, or disposed of.
European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.